PRIVACY POLICY

Last Updated: July 9, 2026

At NCS, a brand owned and operated by Kreevs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, create an account, place an order, make a payment, contact us, or otherwise interact with our services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

When you interact with NCS, we may collect certain personal and non-personal information, including:

• Full name.
• Email address.
• Phone number.
• Billing address.
• Shipping address.
• Postal code.
• Order and purchase history.
• Product preferences.
• Payment transaction details.
• Device and browser information.
• IP address.
• Website usage and interaction data.
• Communications sent to our customer support team.
• Any other information voluntarily provided by you.

We only collect information that is reasonably necessary to provide our products, services, customer support, and website functionality.

2. PAYMENT INFORMATION

Payments made through our website may be processed by authorised third-party payment gateways and payment service providers.

NCS and Kreevs generally do not directly store complete debit card numbers, credit card numbers, CVV codes, UPI PINs, banking passwords, or other sensitive payment authentication credentials.

Payment information is handled by the applicable payment gateway or financial service provider according to its own security standards, terms, and privacy policies.

3. HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and fulfil orders.
• Confirm payments and transactions.
• Arrange shipping and delivery.
• Send order confirmations and tracking updates.
• Process returns, exchanges, cancellations, and refunds.
• Provide customer service and respond to enquiries.
• Prevent fraud and unauthorised transactions.
• Improve our products, services, website, and customer experience.
• Analyse website performance and customer behaviour.
• Send promotional communications where permitted by applicable law or with your consent where required.
• Comply with legal, regulatory, tax, accounting, and operational obligations.
• Protect the rights, safety, security, and property of our customers, business, and service providers.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website.

These technologies may help us:

• Remember customer preferences.
• Maintain shopping cart functionality.
• Analyse website traffic and performance.
• Improve website usability.
• Measure advertising effectiveness.
• Provide relevant marketing communications, where permitted.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of the website.

5. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information.

We may share necessary personal information with trusted third-party service providers that assist us in operating our business, including:

• Payment gateways and payment processors.
• Courier and logistics companies.
• Website hosting and technology providers.
• E-commerce platforms.
• Customer communication service providers.
• Analytics and advertising platforms.
• Professional advisers, auditors, or legal representatives.
• Government authorities or regulatory bodies where legally required.

Such information is shared only where reasonably necessary to provide services, complete transactions, fulfil legal obligations, prevent fraud, or protect legitimate business interests.

6. SHIPPING AND LOGISTICS PARTNERS

To deliver your orders, we may share relevant information such as your name, shipping address, postal code, phone number, email address, and order details with courier and logistics partners.

These third parties may process your information according to their own privacy policies and applicable laws.

7. MARKETING COMMUNICATIONS

Where permitted by law, we may send you information about:

• New product launches.
• Exclusive collections.
• Special offers.
• Promotions.
• Restocks.
• Brand updates.

You may opt out of promotional email communications by using the unsubscribe option provided in such communications or by contacting us at noircrestclothing@gmail.com.

Transactional communications relating to orders, payments, shipping, delivery, returns, refunds, security, or customer support may still be sent where necessary.

8. DATA SECURITY

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, absolute security cannot be guaranteed.

9. DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

• Fulfil the purposes described in this Privacy Policy.
• Complete transactions and provide customer support.
• Maintain business and accounting records.
• Resolve disputes.
• Prevent fraud.
• Comply with applicable legal, regulatory, tax, or contractual obligations.

When information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable law.

10. YOUR PRIVACY RIGHTS

Subject to applicable laws, you may have the right to:

• Request access to certain personal information held about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of personal information where legally applicable.
• Withdraw consent where processing is based on consent.
• Opt out of certain promotional communications.
• Raise questions or concerns regarding the handling of your personal information.

To submit a privacy-related request, contact us at noircrestclothing@gmail.com.

We may request reasonable verification of your identity before processing certain requests.

11. CHILDREN'S PRIVACY

Our website and services are not intentionally directed toward children who are not legally capable of entering into transactions independently under applicable law.

If a minor uses our website, such use should be under the supervision and consent of a parent or legal guardian.

If we become aware that personal information has been collected from a child contrary to applicable law, we may take reasonable steps to delete or appropriately handle that information.

12. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to or integrations with third-party websites, applications, payment providers, social media platforms, or other services.

NCS and Kreevs are not responsible for the privacy practices, security, content, or policies of independent third parties.

We encourage customers to review the applicable privacy policies of third-party services before providing personal information.

13. INTERNATIONAL DATA PROCESSING

Certain third-party technology, hosting, analytics, payment, or service providers may process information outside your state or country.

Where applicable, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable data protection requirements.

14. LEGAL DISCLOSURE

We may disclose personal information where reasonably necessary to:

• Comply with applicable laws, regulations, court orders, or lawful government requests.
• Protect our legal rights or property.
• Detect, investigate, or prevent fraud or security incidents.
• Enforce our website policies and agreements.
• Protect the safety and security of our customers, business, or others.

15. CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

Any revised version will become effective when published on our website, unless otherwise stated.

Customers are encouraged to review this Privacy Policy periodically for updates.

16. CONTACT US

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Brand Name: NCS
Owned and Operated By: Kreevs
Email: noircrestclothing@gmail.com

We aim to respond to customer queries within 2 to 3 business days.

By using the NCS website or services, you acknowledge that you have read and understood this Privacy Policy.